Welcome to our store
Note:
1. Size Answer: To meet the different needs of different buyers, we provide standard size, plus size and customized size. For standard sizes, you need to click on the page size info to view and find your corresponding size. If not found your size. We provide custom sizes, please click on the page to contact us. Pay attention to custom size and plus size, we do not offer returns and money back. thank you for understanding.
2. The item does not include any accessories such as earrings, necklace, wedding veil and the crinoline petticoat (show on the pictures). Bidding is for the dress only!
3. Before ordering, please read this listing carefully and ask all your questions. To send an email, please click on the link, “Ask seller a question” at the top right hand corner of this listing. We will answer your questions within 24 hours. If you do not receive a reply please resend your email again.
4. The color of the actual items may slightly vary from the above images due to different computer setting, thanks for your understanding. The size is measured by hands, so it may be a bit tolerance (About 1-3CM).
5. Order processing time: between 2-6 days.(hurry order excepted,shipping time not included),shipping time depend on what you choose,China Post normally 30-50 days,DHL FEDEX or UPS 4-7 days arrive,RavensShopCart.com Standard Shipping 15-25 days.If you need hurry order,please must contact with us before you place order.Thanks.
6.Provide measurement size
*color ______________
*Bust__________inch/cm
*Waist __________inch/cm
*Hips __________inch/cm
*Shoulder to Shoulder (measured from the back)_______inch/cm
*Hollow to floor _______inch/cm
*Your high heels height : __________inch/cm
*Your height_______inch/cm
International Shipment
When you place an order, please choose a shipping method and pay for the order including the shipping fee. Please note, that delivery time on all international shipments is not guaranteed due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. Buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country.These additional fees may be collected at time of delivery. The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
International Returns Policy
We guarantee to refund the item purchased on our store that you are not completely happy with when you return it to us in their original condition by post within 7 calendar days of receipt. International purchases can only be returned by post. You are required to return unwanted orders at your own cost. Refunds will be credited to your original method of payment. In the interests of fitting, we do not offer refunds on custom-made and plus size items, Please also note that items must be returned with all of the tags intact and with the despatch note you received enclosed.
Note
Please contact us before you sending items back, and we don’t accept returns without contacting us.Shipping and handing fees are not refundable. Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the really color of items be exactly the same as shown on photos.
Sizing & fit issues
As all of our dresses are hand-sewn and customer tailored the finished gown may vary by approximately 1 inch in the the specified measurements. To ensure that the item will still fit you perfectly, our highly skilled tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily. For further information, please feel free to contact our customer service directly.
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