FAQ
Q: What colors are available?
A: There are 3 colors available for the front panel: white, black and silver mirror finish.
Q: What’s a mirror TV?
A: It’s a mirror when switched off and a television when switched on. It adopts the vanishing glass mirror as the TV panel.
Q: Can the TV work in our country?
A: Yes. Different countries are with different tuner system, so we set the system well before we ship the TVs.
Q: Does the TV support digital TV in our country?
A: Yes. The TV supports ATSC which is the digital TV system in USA and Canada. Also it supports DVB-T which is the digital TV system of Australia, UK, Germany, France, The Netherlands, Belgium, Spain, Ireland, Greece, Italy, Norway, Sweden, Switzerland and Russia and other Europe countries.
Q: Is the waterproof remote control included ?
A: Yes, a IP68 waterproof remote control included.
Q: What’s the lead time?
A: 3~5 working Days upon receipt of the payment.
Q: What courier will be used for the delivery? And how long will the delivery take?
A: DHL / FedEx / UPS, it takes 2~7 days to get to the destination.
Q: How long is the warranty?
A: We offer 2 years warranty.
Q: Why can’t I just install a regular television in my bathroom?
A: A regular television is designed for use in dry areas, such as your living room or bedroom. They are not waterproof. The rear of the television is vented to allow for cooling, however, these vents will also allow moisture and condensation to accumulate inside the television. This can be extremely hazardous, with risks to the television shorting and potentially causing an electrical malfunction or fire.
The waterproof TV is a completely sealed design, engineered for use in wet areas. It is rated IP65 or higher and can withstand not only moisture, but also water from any direction.
Q: How easy are the products to install?
A: This depends on the television models and the installation method you are interested in.
For the models that are designed to be installed and recessed into your wall. It therefore requires a cavity to be cut into your wall, with size of cavity depend on the size of television you purchase. It is recommended that power and input cables are made available adjacent to the cavity opening inside the cavity. This will give you a seamless looking installation.
The on-wall mount method use mounting hardware and are therefore relatively simple to install.
Q: Does the TV come with everything I need to install, power and control?
A: All of our Bathroom TVs come complete with relevant bracket and instructions (for installation), and accessories to power and control (power adapter and remote control).
Q: Can you install the bathroom TVs at the end of your bath or within a shower area?
A: All our bathroom TVs conform to IP65 or IP66 standard, they can be installed at the end of the bath, of which is the most popular installation location.
Q: Do you deliver worldwide?
A: Absolutely – we can ship all over the world, but delivery times do vary.
Q: What voltage is required to power the TV?
A: To ensure that our waterproof TVs are safe for use in a wet environment, most of the models come with a 12V power supply. Just few models come with AC power supply.
Q: Can I connect external speakers?
A: It depends on the models. For the models with the audio-out, they allow you to use either the internal speakers or use the audio-out facility to connect with external speakers of your choice. It is important to note that you can only use either the internal or external speakers and not in conjunction with one another. For the models with Bluetooth, you can just connect it to your Bluetooth speakers.
Q: Are the speakers waterproof?
A: Yes. The speakers are waterproof. They are located inside the TV and with waterproof treated.
Q: Why don’t you supply the button cell battery for the remote control?
A: This is because of the air freight control for safety reason.
Follow us on: