VOTOL Controller EM25 EM30 EM50 72100 7235 7255 electric scooter universal function cable

FAQ

Q: How about the Duty & Tax ?

A: All products are sent in DDU mode, the total price does not include tax and duty.The relevant tax and duty need to be paid by the buyer. We are not responsible for product customs clearance, please ensure that you have the ability to clear the goods before purchasing.

Q: About the functions and interfaces of the controller

A: The most controllers we sell are universal versions, not customized for a specific brand. Therefore, after installation, some auxiliary functions of the original vehicle may not work normally (such as speedometer display) Most functional interfaces need to be modified, not plug and play.

Before refitting, please carefully check the function line on the original vehicle and the communication signal of the speedometer.

Q: How long is the delivery time ?

A: For some stock controller and motor, we could ship it out within 24 hours. If no stock, the delivery time normally in 6 -10 working days (some customized products will take more days).

Q: About delivery timeliness

A: The time limit of commitment of RavensShopCart.com shipping channel is 60 days (Goods can usually be received within 3 weeks, but it may take longer for some special countries). If you want to make fast delivery, please select FedEx, DHL or UPS.

Q: How about the warranty ?

A: We offer 1 year warranty for motors and controllers, but the buyer has to pay the return shipping cost for repairing or replacing a new one.

If you have any problems, please feel free to contact us, and we will try our best to help you.

If you don’t have any knowledge on electric kits assembly, please make prudent choice to buy it or not ! There is no warranty for man-made damage.

Q: About the shipping way

A: Sometimes the online shipping cost and shipping way is not best, we will choose the most convenient shipping way to you and will inform you before shipping. Thank you for your understanding.